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Costco Complete ID
Protection Provided by CSID
Price Varies Based on Costco Membership Type
Latest Costco Complete ID Reviews on AllSecurityReviews.com
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7
June C.'s review of Costco Complete ID
164 people found this review helpful!
My only difficulty is in how they communicate. I get an email saying I have information to review, but have to really drill down to find it, and sometimes I never do figure out what they tell me to look at. They need to sharpen up the web page and rework their automatic communication, it’s fuzzy and vague.
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1
M. Lee W.'s review of Costco Complete ID
180 people found this review helpful!
Talk about fraud… Costco and CompleteID are apparently engaged in deceptive and fraudulent consumer trade practices. Just read the reviews here! They were similar to my experience, and I just called their number (accessed via the Costco.com website) to ask for information about their ID Theft Services. There are 3 abbreviated lines on the CompleteID site you are driven to by Costco, NO OTHER MEANINGFUL INFORMATION! Just instructions for you to sign up!! Costco is definitely not tending the shop here!!! Nothing like their typical Customer Service.
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1
Nick's review of Costco Complete ID
190 people found this review helpful!
The hold times are ridiculous
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1
Andrew's review of Costco Complete ID
199 people found this review helpful!
I would give this service a 1 rating. I’ve tried to call for 5 days straight and waited on hold for over an hour each time. All I need is to unlock my account. I have contacted my Costco Citibank Credit Card to cancel because there is no other way to prevent this service from charging me in the future.
I will not be using any of Costco’s services. -
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G.L.'s review of Costco Complete ID
180 people found this review helpful!
I spend 85 minutes in old before I speak with one of customer service
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Emily C.'s review of Costco Complete ID
189 people found this review helpful!
I sat on hold for 3 hours. The man who picked up the phone was not helpful. I would not recomend. I will be canceling my service.
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Mary's review of Costco Complete ID
191 people found this review helpful!
It is a gross misrepresentation to say that they offer full-service restoration. I am a victim of identity theft, and had the misfortune of trying to use their restoration services. My so-called restoration specialist never returns my calls or emails. After i had sent her a voluminous amount of information, I learned that all she can do is help me file an extended fraud alert. She could also get on the phone together with me to sort out the fraudulent charges (so how does that save me time?). It has been over a week and she has yet to file the fraud alert. Then I discover that she went on vacation, and no one else can access her system. Left a message for her supervisor, and her supervisor did not call back. I am going to put the fraud alert on myself. I have spent more time trying to get them to do something that I paid for vs. just doing it myself. Costco needs to get rid of them.
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R.J.'s review of Costco Complete ID
428 people found this review helpful!
Too bad, my credit score does not show, and no one in Complete ID can solve the problem. I cancelled my account.
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Gary's review of Costco Complete ID
504 people found this review helpful!
I found out my identity had been stolen. I enrolled in CompleteID thru Costco on January 7th.
I know for a fact that a new credit card was opened in my name on January 31st. As of Feb 12th I still have not received an alert.
That makes this service pretty much useless if they don’t even do the basic minimums for monitoring credit and letting you know. -
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Kim's review of Costco Complete ID
725 people found this review helpful!
We rate them “the WORST”. We signed up & our scores were up to 90 points lower than we usually have. We called & Complete ID said the scores come directly from the 3 bureaus — thankfully we signed up for Equifax.com & the scores were 823 at each bureau compared to 723, 753 & 742. Awful experience for both of us! Just glad they were wrong. Costco should shut down this crappy company.