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Experian IdentityWorks 2023 Review

ASR Rating

Expert Review

Stop identity theft in its tracks with Experian’s IdentityWorks℠ , an identity protection service that alerts you when your identity is on an unforeseen path of danger. IdentityWorks℠ is a provider of ID detection, protection and resolution services. By leveraging the global power of Experian IdentityWorks℠ delivers superior protection and peace of mind. With personalized ID theft resolution, IdentityWorks℠ helps assess the damage and clear your name.

What We Like

We love that IdentityWorks℠ is part of Experian, the world’s largest credit bureau. Experian has an A+ rating with the BBB and has been an Accredited business since 2006.

The mobile app sends members an IdentityWorks℠ Surveillance Alert when there is an internet scan of their personal information, a change of address or credit alert.

There is a myriad of resources open to the public on the dangers of and prevention of identity theft that we find to be very informative and helpful. There are checklists on prevention tops, alerts on the most recent ID theft scams, stats and studies on medical identity theft, and other popular articles about phishing and the dangers of a lost wallet in Experian’s education center.

What We Don't Like

There is no option for mailing list removal.

Otherwise, there’s not much to dislike about IdentityWorks℠. The security and service is solid at a price that’s competitive in the market, especially with a 30 day trial.

The Bottom Line

Because IdentityWorks℠ is Experian’s identity protection service, members can be sure they are getting excellent service in credit monitoring and identity protection across the board. Experian is a major player in the world of identity protection and will be for a very long time. We highly recommend Experian’s IdentityWorks℠ to any customers looking for a quality identity protection solution from a trusted and reputable company.

How IdentityWorks℠ Works

360° Monitoring and Alerts

Experian’s IdentityWorks℠ provides comprehensive monitoring and alerts via their mobile app or other contact preferences. Monitoring and alerts cover a variety of threats including.

IdentityWorks also provides members with up to $1 million in identity theft insurance as well as dedicated resolution support should your identity get into the hands of thieves.

IdentityWorks℠ Plans & Pricing

IdentityWorks Plus

The 30 day trial provides daily access and monitoring of your Experian Credit Report and FICO Scores, exclusive control over who sees your Experian Credit Report, and the added security of online identity monitoring, personalized resolution services and identity theft insurance to protect your valuable personal data.

  • Experian credit monitoring and alerts
  • Email alert notifications when key changes occur
  • Dark web surveillance alerts
  • Experian CreditLock with Alerts
  • Daily FICO scores based on Experian data
  • Dedicated Resolution Assistance
  • $1 million identity theft insurance*
  • 30 Day Trial Offer

IdentityWorks Premium

For consumers who need to protect their identity, the 3 Bureau Premium Subscription provides comprehensive identity monitoring that detects and alerts you to threats to your identity, personalized identity restoration services, and up to $1M identity theft insurance*. Includes everything in IdentityWorks Plus with the following benefits:

  • 3-Bureau credit monitoring and alerts
  • Quarterly 3-Bureau report & FICO scores
  • Financial account takeover alerts
  • Social security number trace alerts
  • Change of address alerts
  • Court records and booking alerts
  • Non-credit loan alerts
  • Sex offender registry alerts

Visit Experian.com for additional credit related services.

IdentityWorks℠ Customer Service

IdentityWorks provides a robust level of identity protection and credit management. As a bureau, Experian is able to support and help solve issues from end-to-end when it comes to identity protection. Regular access to FICO Scores which are used in 90% of credit decisions. Unique features like instantly locking and unlocking your Experian® Credit Report. A customer can lock their Experian credit report so that no applications for credit can be processed unless they unlock it. This ensures that their credit is always protected. $1 million theft insurance* on every plan, not only for select members.

Contact IdentityWorks℠

If you’ve had a data breach call 1-888-EXPERIAN or or by mailing your request to: Experian, P.O. 9701, Allen, TX, 75013.

IdentityWorks℠ History & Information

The following information is related to Experian Consumer Services which opened its doors in 1993 in Costa Mesa, CA.

Contact Information:



535 Anton Blvd. #100
Costa Mesa, CA 92626


CEO, North America: Craig Boundy

Investor Info

Experian PLC is listed on the London Stock Exchange (EXPN).

* Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group, Inc. (AIG). The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.